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Medical and dental practices

Stop losing patients
by not answering in time

An AI virtual assistant attends your WhatsApp 24/7: books appointments, answers insurance and pricing questions, and sends automatic reminders — without your receptionist glued to the phone.

S
Sofía — Salud Vital Clinic
● Online
Do you take Nueva EPS insurance?
8:14 AM ✓✓
Yes, we work with Nueva EPS 👍

Would you like to book an appointment?
8:14 AM
Yes, for Friday
8:15 AM ✓✓
Friday 10:00am confirmed ✅

You'll get a reminder the day before.
8:15 AM

What it's costing your practice right now

It's not a lack of patients. It's that many of them are lost before ever reaching the chair.

📉

Patients choosing the competition

67% of patients book with the first practice that responds. Every unanswered message is a patient who has probably already booked somewhere else.

😩

An overwhelmed receptionist

Answering the same pricing, insurance and schedule questions dozens of times a day, instead of handling what truly needs their judgment.

🗓️

No-shows with no reminder

1 in 4 scheduled patients doesn't show up when there's no automatic reminder. That's lost time and an empty slot in your calendar.

📱

Everything scattered in regular WhatsApp

No connected calendar, no organized history, and no way to know which patients were left without a reply.

What the assistant does for your practice

An AI assistant trained specifically for medical and dental practices — not a generic pre-scripted bot.

📅

24/7 scheduling

The patient books directly in the chat, any day, any time, without waiting for someone to answer.

Automatic reminders

24 hours before each appointment, an automatic confirmation over WhatsApp. Fewer empty chairs.

🩺

Insurance and pricing, instantly

Answers which insurance plans are accepted, procedure costs and what each service includes.

📋

Pre-visit instructions

What to bring, how to prepare and any prior requirements, sent automatically once the appointment is confirmed.

🚨

Detects urgent cases

Identifies when a case needs priority attention and escalates it right away.

🔁

Escalates to a human when needed

For anything the assistant can't resolve, it hands off to your team with the full conversation context.

Three steps, zero friction

1

The patient messages you on WhatsApp

Any time of day, just like they already do today — no app to download, nothing new to learn.

2

The assistant answers or books

It answers the question or books the appointment directly in your calendar, in seconds.

3

You get the summary

You see the appointment in your calendar and the patient gets their automatic reminder. No one made a call.

Automation beyond the chat

The WhatsApp assistant is only one part. We also automate these processes for your practice:

📝

Charts and consent forms

Forms and consent documents generated automatically before each appointment, ready to sign.

📊

Schedule reports

Automatic reports on occupancy, no-shows and output, no need to build them by hand every week.

🗂️

Organized patient records

Each patient's information stays organized, without relying on a notebook or several spreadsheets.

Ready to stop losing patients over WhatsApp?

Book a free 20-30 minute diagnosis. We'll show you exactly how the assistant would work for your practice.